While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation.
We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures.
We are seeing another small increase in error rates, we are investigating.
This incident has been resolved.
Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs.
We’re seeing a gradual restoration of services and are continuing to monitor closely.
We are continuing to monitor the situation and work with AWS for a resolution.
We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation.
We are currently investigating this incident and will update shortly.
No notices reported this month
Aug 2025 to Oct 2025
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