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  <channel>
    <title>Stedi Status - Incident history</title>
    <link>https://stedi.instatus.com</link>
    <description>Stedi</description>
    <pubDate>Wed, 18 Feb 2026 19:40:00 +0000</pubDate>
    
<item>
  <title>Increased Eligibility check error rates</title>
  <description>
    Type: Incident
    Duration: 14 hours and 54 minutes

    Affected Components: Status, , 
Healthcare →
    Feb 18, 20:54:53 GMT+0 - Resolved - This incident has been resolved. Feb 18, 19:40:00 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 hours and 54 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:54:53&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 18 Feb 2026 19:40:00 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cmlsjj49h01ltldpd4tca0sbs</link>
  <guid>https://stedi.instatus.com/incident/cmlsjj49h01ltldpd4tca0sbs</guid>
</item>

<item>
  <title>Increased error rates with AWS</title>
  <description>
    Type: Incident
    Duration: 22 hours and 30 minutes

    Affected Components: Status, , Status, , Status, Status, , 
Website &amp; Docs → 
Web App → 
Core →
    Oct 20, 07:20:58 GMT+0 - Investigating - We are currently investigating this incident and will update shortly. Oct 20, 07:26:33 GMT+0 - Identified - We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation.  Oct 20, 09:54:17 GMT+0 - Monitoring - Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs. Oct 20, 09:31:07 GMT+0 - Monitoring - We’re seeing a gradual restoration of services and are continuing to monitor closely. Oct 20, 11:34:01 GMT+0 - Monitoring - While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation. Oct 20, 12:09:19 GMT+0 - Resolved - This incident has been resolved. Oct 20, 14:48:17 GMT+0 - Identified - We are seeing another small increase in error rates, we are investigating. Oct 20, 07:43:20 GMT+0 - Identified - We are continuing to monitor the situation and work with AWS for a resolution. Oct 20, 18:36:56 GMT+0 - Monitoring - We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures. Oct 21, 00:08:34 GMT+0 - Monitoring - While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation. Oct 21, 05:51:04 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 22 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:20:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident and will update shortly..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:26:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:54:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:31:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We’re seeing a gradual restoration of services and are continuing to monitor closely..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:34:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:09:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:48:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are seeing another small increase in error rates, we are investigating..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:43:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to monitor the situation and work with AWS for a resolution..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:36:56&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:08:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:51:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 20 Oct 2025 07:20:58 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cmgyt3pm200utx5meior3oirt</link>
  <guid>https://stedi.instatus.com/incident/cmgyt3pm200utx5meior3oirt</guid>
</item>

<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 8 hours and 37 minutes

    Affected Components: Status
    Dec 18, 06:00:00 GMT+0 - Monitoring - We are currently monitoring an incident affecting some of our upstream service providers for eligibility checks. We will continue to monitor for their recovery. Dec 18, 11:54:21 GMT+0 - Monitoring - We are continuing to monitor the ongoing issues with one of our upstream service providers for eligibility checks. Requests are being re-routed where possible to reduce errors. Dec 18, 14:37:08 GMT+0 - Resolved - This incident has been resolved. Error rates have returned to normal. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 hours and 37 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are currently monitoring an incident affecting some of our upstream service providers for eligibility checks. We will continue to monitor for their recovery..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:54:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are continuing to monitor the ongoing issues with one of our upstream service providers for eligibility checks. Requests are being re-routed where possible to reduce errors..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:37:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved. Error rates have returned to normal..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 18 Dec 2024 06:00:00 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cm4tqid9j000x2qnebbka81ef</link>
  <guid>https://stedi.instatus.com/incident/cm4tqid9j000x2qnebbka81ef</guid>
</item>

<item>
  <title>Intermittent 500 errors for customers using the website. No APIs affected.</title>
  <description>
    Type: Incident
    Duration: 1 day and 46 minutes

    Affected Components: Status, Status
    Jan 17, 22:05:21 GMT+0 - Investigating - We are actively investigating this incident. Jan 17, 22:11:46 GMT+0 - Identified - Our hosting provider has acknowledged an elevated rate of 500 errors on edge requests. Jan 17, 22:30:07 GMT+0 - Resolved - This incident has been resolved. Jan 17, 22:22:29 GMT+0 - Monitoring - We are not seeing any more errors. We are continuing to monitor. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day and 46 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:05:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are actively investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:11:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Our hosting provider has acknowledged an elevated rate of 500 errors on edge requests..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:30:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:22:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are not seeing any more errors. We are continuing to monitor..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 17 Jan 2024 22:05:21 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/clric055j6423btn4zf121gqr</link>
  <guid>https://stedi.instatus.com/incident/clric055j6423btn4zf121gqr</guid>
</item>

<item>
  <title>Elevated error rates across Stedi APIs</title>
  <description>
    Type: Incident
    Duration: 1 hour and 41 minutes

    Affected Components: Status
    Jun 13, 20:47:01 GMT+0 - Resolved - This incident has been resolved. Jun 13, 19:06:14 GMT+0 - Investigating - We are currently investigating an outage with our downstream cloud service provider. We will provide an update shortly. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 41 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:47:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:06:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an outage with our downstream cloud service provider. We will provide an update shortly..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 13 Jun 2023 19:06:14 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cliunm37332096bemzuq4oz04a</link>
  <guid>https://stedi.instatus.com/incident/cliunm37332096bemzuq4oz04a</guid>
</item>

<item>
  <title>UI showing an erronous error</title>
  <description>
    Type: Incident
    Duration: 1 hour and 28 minutes

    Affected Components: Status
    May 2, 23:15:00 GMT+0 - Identified - UI is incorrectly showing the error &quot;Core cannot be enabled for this account at this time. Please contact support.&quot;

Core is still processing all data. We are currently investigating the cause. May 3, 00:43:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 28 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  UI is incorrectly showing the error &quot;Core cannot be enabled for this account at this time. Please contact support.&quot;

Core is still processing all data. We are currently investigating the cause..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:43:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 2 May 2023 23:15:00 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/clh6zpymd59219499mwg1d3q04n</link>
  <guid>https://stedi.instatus.com/incident/clh6zpymd59219499mwg1d3q04n</guid>
</item>

<item>
  <title>Service unavailable</title>
  <description>
    Type: Incident
    Duration: 14 hours and 1 minute

    
    Jan 30, 01:32:13 GMT+0 - Resolved - Status is now operational! Jan 30, 01:30:00 GMT+0 - Resolved - This incident is now resolved and normal service operation has been restored.

Apologies for any inconvenience this may have caused. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 hours and 1 minute</p>
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:32:13&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Status is now operational!.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident is now resolved and normal service operation has been restored.

Apologies for any inconvenience this may have caused..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 30 Jan 2023 01:18:13 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cldi4gfyw640575huop4y26m9ff</link>
  <guid>https://stedi.instatus.com/incident/cldi4gfyw640575huop4y26m9ff</guid>
</item>

<item>
  <title>LessThanOrEqualToThreshold 99.9</title>
  <description>
    Type: Incident
    

    
    Jan 30, 01:15:05 GMT+0 - Resolved - EDI Core is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:15:05&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  EDI Core is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 30 Jan 2023 01:15:05 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cldi49tpq616688hnophvp7m5zo</link>
  <guid>https://stedi.instatus.com/incident/cldi49tpq616688hnophvp7m5zo</guid>
</item>

<item>
  <title>LessThanOrEqualToThreshold 99.9</title>
  <description>
    Type: Incident
    

    
    Jan 30, 01:14:03 GMT+0 - Resolved - EDI Translate is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:14:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  EDI Translate is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 30 Jan 2023 01:14:03 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cldi49tfo616642hnop4n8auqhb</link>
  <guid>https://stedi.instatus.com/incident/cldi49tfo616642hnop4n8auqhb</guid>
</item>

<item>
  <title>Stedi Guides not available for customers</title>
  <description>
    Type: Incident
    Duration: 1 day, 5 hours and 2 minutes

    
    Jan 30, 01:39:50 GMT+0 - Resolved - This incident is now resolved and Stedi Guides are accessible for all customers.

Apologies for any inconvenience this may have caused. Jan 30, 01:10:48 GMT+0 - Investigating - We are currently experiencing an issue with the Stedi Guides product, which is causing it to be inaccessible to users.

Our team is aware of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. We will provide an update within the next hour or as soon as we have more information. Thank you for your patience. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 5 hours and 2 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:39:50&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident is now resolved and Stedi Guides are accessible for all customers.

Apologies for any inconvenience this may have caused..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:10:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently experiencing an issue with the Stedi Guides product, which is causing it to be inaccessible to users.

Our team is aware of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. We will provide an update within the next hour or as soon as we have more information. Thank you for your patience..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 30 Jan 2023 01:10:48 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cldi46x0t350160i7okp2otthr2</link>
  <guid>https://stedi.instatus.com/incident/cldi46x0t350160i7okp2otthr2</guid>
</item>

<item>
  <title>LessThanOrEqualToThreshold 99.9</title>
  <description>
    Type: Incident
    Duration: 2 hours and 35 minutes

    
    Jan 30, 01:12:07 GMT+0 - Resolved - Status is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 35 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:12:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Status is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 30 Jan 2023 01:09:32 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cldi45a1u355564htokm032kyg3</link>
  <guid>https://stedi.instatus.com/incident/cldi45a1u355564htokm032kyg3</guid>
</item>

<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 1 hour and 5 minutes

    
    Jan 6, 04:40:04 GMT+0 - Resolved - Status is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 5 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:40:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Status is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 6 Jan 2023 04:38:59 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/clck127a517875n4mzyfyxhjss</link>
  <guid>https://stedi.instatus.com/incident/clck127a517875n4mzyfyxhjss</guid>
</item>

<item>
  <title>Public Guides pages not available to customers</title>
  <description>
    Type: Incident
    Duration: 2 days, 18 hours and 27 minutes

    
    Jan 4, 12:47:01 GMT+0 - Investigating - We are currently experiencing an issue with the Public Guides pages, which is causing it to be inaccessible to users. 

Our team is aware of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. We will provide an update within the next hour or as soon as we have more information. Thank you for your patience. Jan 4, 13:53:28 GMT+0 - Resolved - This incident is now resolved and public guide pages are accessible for all customers.

Apologies for any inconvenience this may have caused. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 18 hours and 27 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:47:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently experiencing an issue with the Public Guides pages, which is causing it to be inaccessible to users. 

Our team is aware of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. We will provide an update within the next hour or as soon as we have more information. Thank you for your patience..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:53:28&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident is now resolved and public guide pages are accessible for all customers.

Apologies for any inconvenience this may have caused..&lt;/p&gt;
]]>
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  <pubDate>Wed, 4 Jan 2023 12:47:01 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/clchnm3mj108811rqncj1c9f8ov</link>
  <guid>https://stedi.instatus.com/incident/clchnm3mj108811rqncj1c9f8ov</guid>
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<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 3 hours and 1 minute

    
    Sep 8, 20:47:29 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 1 minute</p>
    
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:47:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
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  <pubDate>Thu, 8 Sep 2022 20:44:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl7tipltp284173fjoo1f4f3da2</link>
  <guid>https://stedi.instatus.com/incident/cl7tipltp284173fjoo1f4f3da2</guid>
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  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 4 hours and 1 minute

    
    Sep 8, 20:37:29 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 1 minute</p>
    
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:37:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
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  <pubDate>Thu, 8 Sep 2022 20:33:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl7tibgoh240718done32sgvd9z</link>
  <guid>https://stedi.instatus.com/incident/cl7tibgoh240718done32sgvd9z</guid>
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<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 1 day, 10 hours and 16 minutes

    
    Sep 1, 08:34:49 GMT+0 - Resolved - Mappings is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 10 hours and 16 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:34:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Mappings is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 1 Sep 2022 08:00:33 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl7irc8231618762y9nbl7ogivs0</link>
  <guid>https://stedi.instatus.com/incident/cl7irc8231618762y9nbl7ogivs0</guid>
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<item>
  <title>Service unavailable</title>
  <description>
    Type: Incident
    Duration: 21 days, 1 hour and 15 minutes

    
    Aug 25, 19:56:24 GMT+0 - Resolved - Buckets is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 days, 1 hour and 15 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:56:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Buckets is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 25 Aug 2022 11:31:10 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl78ys3zs158721xeodp45a3qce</link>
  <guid>https://stedi.instatus.com/incident/cl78ys3zs158721xeodp45a3qce</guid>
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  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 6 hours and 5 minutes

    
    Aug 24, 22:11:29 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 5 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:11:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 24 Aug 2022 22:05:25 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl785zx26208962xelq1p82l3gf</link>
  <guid>https://stedi.instatus.com/incident/cl785zx26208962xelq1p82l3gf</guid>
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  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 1 hour and 1 minute

    
    Aug 15, 16:12:29 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 1 minute</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:12:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 15 Aug 2022 16:11:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl6uye2rl14131vmncsmk5op0h</link>
  <guid>https://stedi.instatus.com/incident/cl6uye2rl14131vmncsmk5op0h</guid>
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  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 1 hour and 7 minutes

    
    Aug 15, 16:01:35 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 7 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:01:35&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 15 Aug 2022 16:00:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl6uxzxs0178271wulo5g42qgxv</link>
  <guid>https://stedi.instatus.com/incident/cl6uxzxs0178271wulo5g42qgxv</guid>
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  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 1 hour and 1 minute

    
    Aug 15, 15:58:29 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 1 minute</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:58:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 15 Aug 2022 15:57:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl6uxw327169789vclo8mlyp35f</link>
  <guid>https://stedi.instatus.com/incident/cl6uxw327169789vclo8mlyp35f</guid>
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  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 1 hour and 2 minutes

    
    Aug 15, 15:54:30 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 2 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:54:30&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 15 Aug 2022 15:53:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl6uxqxfn453347vjn1bleqmmhe</link>
  <guid>https://stedi.instatus.com/incident/cl6uxqxfn453347vjn1bleqmmhe</guid>
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<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 7 hours and 2 minutes

    
    Aug 15, 15:41:30 GMT+0 - Resolved - SFTP is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 2 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:41:30&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  SFTP is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 15 Aug 2022 15:34:29 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl6ux2hzr71086xkloxowxjz14</link>
  <guid>https://stedi.instatus.com/incident/cl6ux2hzr71086xkloxowxjz14</guid>
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<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 3 hours and 11 minutes

    
    Jun 17, 12:17:55 GMT+0 - Resolved - EDI Core is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 11 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:17:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  EDI Core is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 17 Jun 2022 12:14:44 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl4ieyd0v191542eno929wao4pj</link>
  <guid>https://stedi.instatus.com/incident/cl4ieyd0v191542eno929wao4pj</guid>
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<item>
  <title>Increased API error rates</title>
  <description>
    Type: Incident
    Duration: 2 hours and 11 minutes

    
    Jun 10, 02:56:55 GMT+0 - Resolved - Mappings is now operational! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 11 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:56:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Mappings is now operational!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 10 Jun 2022 02:54:45 +0000</pubDate>
  <link>https://stedi.instatus.com/incident/cl47uv8zd280513dcn1k9c98x65</link>
  <guid>https://stedi.instatus.com/incident/cl47uv8zd280513dcn1k9c98x65</guid>
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