tag:stedi.instatus.com,2005:/history Stedi Status - Incident history 2026-02-18T19:40:00.000+00:00 Stedi tag:stedi.instatus.com,2005:Incident/cmlsjj49h01ltldpd4tca0sbs 2026-02-18T19:40:00.000+00:00 2026-02-18T20:54:53.212+00:00 Increased Eligibility check error rates Type: Incident

Duration: 14 hours and 54 minutes

Affected Components: Status, , Healthcare →

Feb 18, 20:54:53 GMT+0
Resolved - This incident has been resolved..

Feb 18, 19:40:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:stedi.instatus.com,2005:Incident/cmgyt3pm200utx5meior3oirt 2025-10-20T07:20:58.735+00:00 2025-10-20T07:20:58.735+00:00 Increased error rates with AWS Type: Incident

Duration: 22 hours and 30 minutes

Affected Components: Status, , Status, , Status, Status, , Website & Docs → Web App → Core →

Oct 20, 07:20:58 GMT+0
Investigating - We are currently investigating this incident and will update shortly..

Oct 20, 07:26:33 GMT+0
Identified - We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation. .

Oct 20, 09:54:17 GMT+0
Monitoring - Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs..

Oct 20, 09:31:07 GMT+0
Monitoring - We’re seeing a gradual restoration of services and are continuing to monitor closely..

Oct 20, 11:34:01 GMT+0
Monitoring - While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation..

Oct 20, 12:09:19 GMT+0
Resolved - This incident has been resolved..

Oct 20, 14:48:17 GMT+0
Identified - We are seeing another small increase in error rates, we are investigating..

Oct 20, 07:43:20 GMT+0
Identified - We are continuing to monitor the situation and work with AWS for a resolution..

Oct 20, 18:36:56 GMT+0
Monitoring - We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures..

Oct 21, 00:08:34 GMT+0
Monitoring - While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation..

Oct 21, 05:51:04 GMT+0
Resolved - This incident has been resolved..

]]> tag:stedi.instatus.com,2005:Incident/cm4tqid9j000x2qnebbka81ef 2024-12-18T06:00:00.000+00:00 2024-12-18T06:00:00.000+00:00 Increased API error rates Type: Incident

Duration: 8 hours and 37 minutes

Affected Components: Status

Dec 18, 06:00:00 GMT+0
Monitoring - We are currently monitoring an incident affecting some of our upstream service providers for eligibility checks. We will continue to monitor for their recovery..

Dec 18, 11:54:21 GMT+0
Monitoring - We are continuing to monitor the ongoing issues with one of our upstream service providers for eligibility checks. Requests are being re-routed where possible to reduce errors..

Dec 18, 14:37:08 GMT+0
Resolved - This incident has been resolved. Error rates have returned to normal..

]]> tag:stedi.instatus.com,2005:Incident/clric055j6423btn4zf121gqr 2024-01-17T22:05:21.924+00:00 2024-01-17T22:05:21.924+00:00 Intermittent 500 errors for customers using the website. No APIs affected. Type: Incident

Duration: 1 day and 46 minutes

Affected Components: Status, Status

Jan 17, 22:05:21 GMT+0
Investigating - We are actively investigating this incident..

Jan 17, 22:11:46 GMT+0
Identified - Our hosting provider has acknowledged an elevated rate of 500 errors on edge requests..

Jan 17, 22:30:07 GMT+0
Resolved - This incident has been resolved..

Jan 17, 22:22:29 GMT+0
Monitoring - We are not seeing any more errors. We are continuing to monitor..

]]> tag:stedi.instatus.com,2005:Incident/cliunm37332096bemzuq4oz04a 2023-06-13T19:06:14.482+00:00 2023-06-13T20:47:01.570+00:00 Elevated error rates across Stedi APIs Type: Incident

Duration: 1 hour and 41 minutes

Affected Components: Status

Jun 13, 20:47:01 GMT+0
Resolved - This incident has been resolved..

Jun 13, 19:06:14 GMT+0
Investigating - We are currently investigating an outage with our downstream cloud service provider. We will provide an update shortly..

]]> tag:stedi.instatus.com,2005:Incident/clh6zpymd59219499mwg1d3q04n 2023-05-02T23:15:00.000+00:00 2023-05-02T23:15:00.000+00:00 UI showing an erronous error Type: Incident

Duration: 1 hour and 28 minutes

Affected Components: Status

May 2, 23:15:00 GMT+0
Identified - UI is incorrectly showing the error "Core cannot be enabled for this account at this time. Please contact support." Core is still processing all data. We are currently investigating the cause..

May 3, 00:43:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:stedi.instatus.com,2005:Incident/cldi4gfyw640575huop4y26m9ff 2023-01-30T01:18:13.207+00:00 2023-01-30T01:32:13.753+00:00 Service unavailable Type: Incident

Duration: 14 hours and 1 minute

Jan 30, 01:32:13 GMT+0
Resolved - Status is now operational!.

Jan 30, 01:30:00 GMT+0
Resolved - This incident is now resolved and normal service operation has been restored. Apologies for any inconvenience this may have caused..

]]> tag:stedi.instatus.com,2005:Incident/cldi49tpq616688hnophvp7m5zo 2023-01-30T01:15:05.216+00:00 2023-01-30T01:15:05.216+00:00 LessThanOrEqualToThreshold 99.9 Type: Incident

Jan 30, 01:15:05 GMT+0
Resolved - EDI Core is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cldi49tfo616642hnop4n8auqhb 2023-01-30T01:14:03.984+00:00 2023-01-30T01:14:03.984+00:00 LessThanOrEqualToThreshold 99.9 Type: Incident

Jan 30, 01:14:03 GMT+0
Resolved - EDI Translate is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cldi46x0t350160i7okp2otthr2 2023-01-30T01:10:48.768+00:00 2023-01-30T01:39:50.471+00:00 Stedi Guides not available for customers Type: Incident

Duration: 1 day, 5 hours and 2 minutes

Jan 30, 01:39:50 GMT+0
Resolved - This incident is now resolved and Stedi Guides are accessible for all customers. Apologies for any inconvenience this may have caused..

Jan 30, 01:10:48 GMT+0
Investigating - We are currently experiencing an issue with the Stedi Guides product, which is causing it to be inaccessible to users. Our team is aware of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. We will provide an update within the next hour or as soon as we have more information. Thank you for your patience..

]]> tag:stedi.instatus.com,2005:Incident/cldi45a1u355564htokm032kyg3 2023-01-30T01:09:32.321+00:00 2023-01-30T01:12:07.284+00:00 LessThanOrEqualToThreshold 99.9 Type: Incident

Duration: 2 hours and 35 minutes

Jan 30, 01:12:07 GMT+0
Resolved - Status is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/clck127a517875n4mzyfyxhjss 2023-01-06T04:38:59.933+00:00 2023-01-06T04:40:04.277+00:00 Increased API error rates Type: Incident

Duration: 1 hour and 5 minutes

Jan 6, 04:40:04 GMT+0
Resolved - Status is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/clchnm3mj108811rqncj1c9f8ov 2023-01-04T12:47:01.361+00:00 2023-01-04T12:47:01.361+00:00 Public Guides pages not available to customers Type: Incident

Duration: 2 days, 18 hours and 27 minutes

Jan 4, 12:47:01 GMT+0
Investigating - We are currently experiencing an issue with the Public Guides pages, which is causing it to be inaccessible to users. Our team is aware of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause. We will provide an update within the next hour or as soon as we have more information. Thank you for your patience..

Jan 4, 13:53:28 GMT+0
Resolved - This incident is now resolved and public guide pages are accessible for all customers. Apologies for any inconvenience this may have caused..

]]> tag:stedi.instatus.com,2005:Incident/cl7tipltp284173fjoo1f4f3da2 2022-09-08T20:44:29.244+00:00 2022-09-08T20:47:29.259+00:00 Increased API error rates Type: Incident

Duration: 3 hours and 1 minute

Sep 8, 20:47:29 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl7tibgoh240718done32sgvd9z 2022-09-08T20:33:29.392+00:00 2022-09-08T20:37:29.426+00:00 Increased API error rates Type: Incident

Duration: 4 hours and 1 minute

Sep 8, 20:37:29 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl7irc8231618762y9nbl7ogivs0 2022-09-01T08:00:33.482+00:00 2022-09-01T08:34:49.481+00:00 Increased API error rates Type: Incident

Duration: 1 day, 10 hours and 16 minutes

Sep 1, 08:34:49 GMT+0
Resolved - Mappings is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl78ys3zs158721xeodp45a3qce 2022-08-25T11:31:10.263+00:00 2022-08-25T19:56:24.330+00:00 Service unavailable Type: Incident

Duration: 21 days, 1 hour and 15 minutes

Aug 25, 19:56:24 GMT+0
Resolved - Buckets is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl785zx26208962xelq1p82l3gf 2022-08-24T22:05:25.661+00:00 2022-08-24T22:11:29.690+00:00 Increased API error rates Type: Incident

Duration: 6 hours and 5 minutes

Aug 24, 22:11:29 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl6uye2rl14131vmncsmk5op0h 2022-08-15T16:11:29.024+00:00 2022-08-15T16:12:29.510+00:00 Increased API error rates Type: Incident

Duration: 1 hour and 1 minute

Aug 15, 16:12:29 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl6uxzxs0178271wulo5g42qgxv 2022-08-15T16:00:29.376+00:00 2022-08-15T16:01:35.842+00:00 Increased API error rates Type: Incident

Duration: 1 hour and 7 minutes

Aug 15, 16:01:35 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl6uxw327169789vclo8mlyp35f 2022-08-15T15:57:29.598+00:00 2022-08-15T15:58:29.728+00:00 Increased API error rates Type: Incident

Duration: 1 hour and 1 minute

Aug 15, 15:58:29 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl6uxqxfn453347vjn1bleqmmhe 2022-08-15T15:53:29.027+00:00 2022-08-15T15:54:30.567+00:00 Increased API error rates Type: Incident

Duration: 1 hour and 2 minutes

Aug 15, 15:54:30 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl6ux2hzr71086xkloxowxjz14 2022-08-15T15:34:29.270+00:00 2022-08-15T15:41:30.797+00:00 Increased API error rates Type: Incident

Duration: 7 hours and 2 minutes

Aug 15, 15:41:30 GMT+0
Resolved - SFTP is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl4ieyd0v191542eno929wao4pj 2022-06-17T12:14:44.335+00:00 2022-06-17T12:17:55.300+00:00 Increased API error rates Type: Incident

Duration: 3 hours and 11 minutes

Jun 17, 12:17:55 GMT+0
Resolved - EDI Core is now operational!.

]]> tag:stedi.instatus.com,2005:Incident/cl47uv8zd280513dcn1k9c98x65 2022-06-10T02:54:45.048+00:00 2022-06-10T02:56:55.519+00:00 Increased API error rates Type: Incident

Duration: 2 hours and 11 minutes

Jun 10, 02:56:55 GMT+0
Resolved - Mappings is now operational!.

]]>